Garmin Communicator

IanT · Post by **IanT** » 09 Jun 2012 18:04

Anyone else had problems downloading the Garmin communicator plug in?

For some reason I've not been able to successfully download the plug in and hence the lap top can't communicate with the gps unit...

AlanW · Post by **AlanW** » 09 Jun 2012 18:21

IanT wrote:Anyone else had problems downloading the Garmin communicator plug in?

For some reason I've not been able to successfully download the plug in and hence the lap top can't communicate with the gps unit...

Ian,

No problems here.

But just a thought go to the Garmin website and see if there are any updates for your unit, if there are, download them and then try it again.

PS
I assume that you have registered the unit, but to be fair I dont know if that makes any difference or not?

martin mc · Post by **martin mc** » 09 Jun 2012 19:05

hi ian.
assuming you've already managed to download & install the communicator plug in you could try making sure you've got windows media player 11 installed & allow the active-X control if the bar at the top of your browser requests it. after i did all this it worked fine
if you're still having problems try faq's at
http://www8.garmin.com/products/communicator/faq.jsp

however if its a problem downloading the communicator plug in itself i managed to download it from garmin site at
http://www8.garmin.com/support/download ... sp?id=3607
i've just tried this download link & it does work.
best of luck

PatBoySlim · Post by **PatBoySlim** » 09 Jun 2012 21:23

Ian, What operating system you using on your PC ?

IanT · Post by **IanT** » 09 Jun 2012 21:40

Thanks guys, after much toing and froing on 2 different lap tops I've now got communicator on one of them. However, it is not recognising the gps unit as yet so it may be a prolem with the unit.

Pat, I'm using Windows Vista as the operating system.

PatBoySlim · Post by **PatBoySlim** » 09 Jun 2012 21:42

Re-install the USB driver,

Bob Green couldnt get his to work , he'd installed the comunicator plugin but the GPS wasnt being detected, so i re-installed the driver and it works fine now.

martin mc · Post by **martin mc** » 09 Jun 2012 21:49

ian. you say it's not recognizing your gps unit - when you plug it in does your computer recognize it as a connected device? windows should recognize it as an external drive. if not try another usb cable - they may all have same type of connector but they don't all have same wires connected.

Andy Terry · Post by **Andy Terry** » 09 Jun 2012 21:49

Or use strava.com which doesn't need a plugin - but still needs the USB drivers to be working.

Andy Terry · Post by **Andy Terry** » 09 Jun 2012 21:50

IanT wrote:I'm using Windows Vista as the operating system.

'nuff said

IanT · Post by **IanT** » 09 Jun 2012 21:50

hmm, tried that but still no joy. About to revert to my trusty OS map...

PatBoySlim · Post by **PatBoySlim** » 09 Jun 2012 22:08

Go to device manager and see if there is a yellow triange on the GPS device, if so you can try clicking update driver.

Which Garmin do you have Ian ?

IanT · Post by **IanT** » 09 Jun 2012 22:33

now fairly sure it's an issue with the unit, downloaded communicator onto lap top using windows 7 with no issues but still not recognising the unit at all, as any kind of driver. It's a 705, which I've borrowed to see how I get on with it (not brilliantly thus far!).

Thanks for all the help and constructive comments.

martin mc · Post by **martin mc** » 09 Jun 2012 22:37

ian. may sound silly but make sure when you push usb cable into unit it goes all the way in as far as it can

Andy Terry · Post by **Andy Terry** » 10 Jun 2012 17:24

http://www.youtube.com/watch?v=nn2FB1P_Mn8

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