locating satellites...

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Tim
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Real Name: Tim Egan
Location: Bournville

locating satellites...

Post by Tim » 24 Dec 2014 07:48

My Garmin Edge 500 has stopped picking up satellites. Have done a firmware update.

Anything I can do or is it dead?! Was wanting to sell and get a 510

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AlanW
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Real Name: Alan Weaver
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Post by AlanW » 24 Dec 2014 09:41

Tim,

Maybe have a look on HERE Or if you still cannot find an answer, ask the question
Last edited by AlanW on 25 Dec 2014 13:38, edited 1 time in total.
"You only need two tools: WD40 and duct tape. If it doesn't move and it should, use WD40. If it moves and it shouldn't, use duct tape"

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RichK
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Real Name: Richard Kings
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Post by RichK » 25 Dec 2014 10:39

Have you tried a full reset? Not sure how you invoke that but can't be hard to find.
There is no secret ingredient

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AlanW
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Post by AlanW » 25 Dec 2014 13:36

RichK wrote:Have you tried a full reset? Not sure how you invoke that but can't be hard to find.
Its easy enough to do, just make sure that you save all your personal data files first, then reload them afterwards.

Occasionally, satellite data can become obsolete or corrupt preventing the Edge 500 from acquiring a satellite lock. Performing an AutoLocate on the device removes all of the current satellite data and allows it to re-establish a proper connection with satellites.

An AutoLocate may also be necessary in the following circumstances:

Device has not been used in over two weeks
Device is powered on in a location that is 150 or more miles from where it is normally used
Distance or speed data appears to be inaccurate as a result of a corrupt satellite signal

To perform an AutoLocate:

Ensure the device is powered off
Press and hold Lap and Start
Press Power
Release Lap and Start when the Garmin screen appears
Leave the device outside with a clear view of the sky for a minimum of twenty minutes

Edge 500 will now have current satellite data, providing a good satellite lock. This will decrease the chance of inaccuracies in distance or speed.
"You only need two tools: WD40 and duct tape. If it doesn't move and it should, use WD40. If it moves and it shouldn't, use duct tape"

Tim
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Real Name: Tim Egan
Location: Bournville

Post by Tim » 25 Dec 2014 20:57

Thanks both will give that a go

Tim
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Real Name: Tim Egan
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Post by Tim » 19 Jan 2015 18:36

Thanks guys. Not sure which bit did the trick but it's working fine now, although the HR strap isn't!

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AlanW
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Post by AlanW » 19 Jan 2015 19:03

Tim wrote:Thanks guys. Not sure which bit did the trick but it's working fine now, although the HR strap isn't!
Not surprised, the Garmin straps are pretty useless, That said they have launched a new one of a different material? However, I would a Polar one, the Garmin sensor fits it okay
"You only need two tools: WD40 and duct tape. If it doesn't move and it should, use WD40. If it moves and it shouldn't, use duct tape"

John
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Post by John » 20 Jan 2015 13:14

I had mine day the day of the Kiddie Killer! Knowing the Reset is really useful!

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